Illusions of Communication

Aug

24
09

I'd say about 50% of my job relies on communication. I give communication that much merit because of the importance in me seeing jobs through to completion all the while trying to avoid major hiccups, stalls, and/or cancellations due to the lack of communication. I offer a myriad of communication tools such as questionnaires and job outllines. I try and always present clear and concise information that is to be signed off on before commencement of a project and maintain a consistent flow of communication via various means throughout each phase of the process.

It's become somewhat of a pet peeve of mine when these efforts are'nt reciprocated. In this day and age there is no excuse for the lack of communication, short of tragedy (in which case, it would be nice to be notified of even that, but totally validates an excuse). With all the means of communication alá Social Media, being absent in communication and deliverables when there's obvious deadlines only hinders your product from being delivered in a timely manner and creates a chasm of discord and overall inbalance in the jobs equity.

"The problem with communication ... is the illusion that it has been accomplished."

- George Bernard Shaw

Anyways, all rants aside, it needs to be said and put out there for people to know that this issue is detrimental to the success of your product on all accounts. Do your due diligence by taking the time to follow up, provide weekly updates and/or feedback on current and ongoing projects. It'll make everything go much much smoother and produced to your satisfaction in the end. For those of you who do all these things - keep up the good work, and thank you a million times over.

i need to get my paperwork in order. having something to hand or email to a client helps me communicate. i list any and every way for a client to be able to contact me. On the flipside, i hate when a client gives me just an email or something. i demand more than that.

Communication is sadly a lacking commodity for almost all businesses. The only language they speak is the one they're ingrained in - their own vernacular. When presented with the challenge to explain their business model (if they have one) -- the elevator pitch if you will -- they fall woefully short. I make it a point to almost be too wordy, but remove the chance of confusion or interpretation.